Questions and Answers:

  Q. What kinds of Products do you offer?
  A.  We offer 5 basic categories of products.
The first category is wood protecting products. This includes Class "A" and Class "B" for wood.
The second is a Fabric protecting product.
The third category is Christmas Tree Protection.
The fourth is our Extinguishing Towel products.
The fifth is our Barrier Blanket products

Q.  Your products are not "one product for all applications" like some of the other Companies out there?
  A.  No, we see each application as a unique problem. Since they are different problems, there must be different solutions.

Q.  What is the concept behind your products? How do they work?
  A.  The concept is simple. Flame retardants slow down the spread of fire. BUT, there is a very often overlooked side to this concept. It is so simple that it's amazing that no one is talking about it. A Fire is very easy to extinguish if it is still in it's initial stages! Even better than that is the fact that if you don't let it get started, you don't have to fight it!
     Based on the above, products work two ways.
     The first and most beneficial is thatproducts make the initial ignition of the treated surface tremendously difficult to ignite in the first place. As heat is applied to the treated surface, our products intumesce (the swell and char) blocking the oxygen from the fuel and insulating the heat from the fuel. (Remember, to have combustion (fire) you need heat, oxygen, and fuel to combine). If we can block the combustion process long enough, (for example till the cigarette burns out) there will be no fire!
     The second way  it works is, if the heat source remains long enough, our products will slow the combustion down and keep the fire small for a lot longer time than if the item was not treated. This retarding effect gives you and your loved ones time to escape. It also give the firefighters more time to minimize damage.

Q. How long do your products last after application?
A.  Our products are effective until removed by cleaning, painting, washing or excessive moisture contacting them. Basically:
     Ourfor Fabric treatment is good until you have the item cleaned. Spray it on and retreat it each time it is cleaned. A lot of people will throw the couch or chair away, before they'll have it cleaned. Minor spills won't affect it.
    Ourfor wood Class "B" treatment is intended for indoor use (where it shouldn't be exposed to moisture or rain). It should be good for the life of the structure as long as not exposed to flooding or something like that.
     Ourfor wood Class "A" is much tougher. It has been tested to withstand up to 200 inches of rain.
     Our recommendations for this product are:
     That roof applications be retreated every year. In a wild fire situation (the one you are probably treating the roof for in the first place) the roof of the structure is the most vulnerable place on the structure. Hot embers can fly from a fire for miles, and drop on the roof. Untreated wood roofs will start to burn very quickly and the resulting fire will very soon become too big and hot to control.
     Exterior sidewall, under the eaves, and places that don't get direct rain, snow or moisture on them, should need to be retreated about every 5 or 6 years.

Q.  What's the best way to apply these products?
A.  Application sheets are downloadable here for each product. You can view them online, or download them and print them. If you don't have adobe Acrobat reader, you can Download it here.

Download     Class "A"
Class "B"
Fabric
Christmas Tree  

Q.  Can I paint over or apply a finish over the top of your products?
A.  Codes being different in all locations makes this hard to answer. Our product will work to protect the wood just fine under another coat of paint or stain.
However, we go one step further in evaluating whether you should over coat our product. We ask, "What is it that you are trying to protect in this particular area. If it is an Exit way then it is not the structure that you are trying to protect, it is the people. We think that when it's the people you're protecting, then the Flame Retardant should be the outer most coat. If it is not an Exit or Exit path then it's the structure you are trying to protect. In these cases painting or over-coating will not affect the protection. If a fire occurs close to the protected surface, then the over-coat might 'flash' off leaving the Flame Retardant to do it's job. Check with your Fire Marshall or Compliance Officer to see what local code allows.

Q.  Why should I treat my furniture and house?
A.  A very much better question would be "Why wouldn't you treat your possessions and protect your loved ones!" It's not like it costs an arm and a leg to purchase or apply! Are you handy at all? These products can be applied by the consumer. Not interested in applying it yourself? We have applicators ready, willing, and able to apply it for you.
      We've heard, recently, that some people are willing to just let the fire consume their homes and let the insurance pay up! They obviously don't realize that you always lose with an insurance claim! After deductibles, losses that are not covered, and general bureaucracy, your losses are not nearly covered. The wild lands around you will self recover in a few years, but many of the items you lose will never be replaced.

Q. What is your guarantee/warrantee?
A.  The following is taken directly from the label:
"DISCLAIMER OF WARRANTY. As it is impossible to control the use or application of this product, Southern Polymer Tech, Inc. and its distributors exclude and disclaim all warranties for this product, express or implied, including the implied warranties of merchantability and fitness for any particular purpose.
User is strongly encouraged to consider professional application of product.
Contact for list of qualified applicators or for additional information."
     What does that mean? It means that since we did not apply the product and don't know what application rates, standards or methods were used, we can't warrantee anything. The manufacturer and has the ultimate responsibility of making the product correctly. They keep a sample of every batch of product produced. This puts them in the position of being able to establish that the product did work when it left their control. We also keep a sample of each batch that we deliver also, for the same reason. We recommend that each of our applicators keep a sample of product from each job for which they do the application.

     We do not claim anything treated with these products is 'fire proof" or "flame proof". We do not claim that anything treated with these products "will not burn".

Q.  What does a 'territory' cost if I become a reseller with you?
A.  Territories, yep, we used to do that.. We didn't charge a thing for them either..
We want to sell our product. You want to maybe save a life and make a few bucks too.
We therefore will sell at wholesale to anybody with a resale license. Minimum quantities do apply. Sales Tax proof is necessary.

Q.  If I become a reseller, will I make lots of money?
A.  This depends on what you put into your business. Like any business, you make money based on the value you add to the products you sell. If you work hard, learn as much about fire as possible, make contacts with prospects every day, and do your demonstrations, you should be able to earn a substantial income. This is not a quick, easy, make money while you sleep opportunity. We are here to help and support you, but we won't do it for you.

Q.  I want to sell your products, only I want to use my own branding. Is this possible?
A.  The short answer is yes, however, you also need to know that it won't be a simple 'here you go' type thing. We will want to know a bit about your business, business plan, business setup and so forth. You will also fall into a different category than a reseller for us, so a contract will be needed and negotiated with you.